Airport Assistance Services 

At the BOS, Airport Assist assists passengers in manoeuvring through the most congested pinpoints in the airport, particularly security at Terminal B and immigration at Terminal E. Fast Track ensures that you do not have to stand in any long queues

Our team satisfies your needs as they meet you immediately at the aircraft door or curbside and guide you through the multi-terminal design of Boston Logan. When you are entering Terminal E and are about to connect to Terminal C or just picking your rental car, we facilitate all claims along with one-on-one directions.

Boston Logan is dedicated to having exquisite lounges in all the terminals such as the Delta Sky Club and Lufthansa Lounge. Airport Assist plans arrangements capable of providing lounge access to your departure even though it is not stated in your airline ticket, providing a relaxing moment of food, Wi-Fi, and harbor views before boarding the plane.

Privacy and special treatment In case of travelers who need privacy and special handling, our VIP service will consist of priority processing, exclusive escorts and transfers between terminals and full coordination of arrivals and departures. It is very convenient, perfect among celebrities, executives, or even for those who are concerned more about efficiency.

The terminal spread of Logan can be daunting to the families and the seniors. Airport Assist offers the support of strollers, wheelchair services, easy routes, and child-friendly check-in to allow parents and older travelers to explore the airport without being in a hurry.

Parking areas are rushed quickly at Boston Logan, particularly in Terminal B and E. Our porters do not need to drag luggage to the counter or going to baggage terminal to get on your ride, since they carry your luggage and you move easily without straining or struggling to find a trolley.

• Layover & Connection Tips International arrivals use Terminal E: If you're arriving on an international flight and connecting domestically, get ready for immigration + baggage recheck at Terminal E; plan in the flow of time for this.
• Use the free Terminal Shuttle: The airport's blue shuttle buses run 24/7 and are the quickest means of travel between Terminals A, B, C and E.
• Recommended length of layover For international - domestic: 2.5 to 3 hours, for domestic - domestic, usually going well with 1-1.5.
• Global Entry helps speed up the immigration process Terminal E is another terminal that often gets a bit busy so Global Entry and Airport Assist Fast Track reduce wait times to drastically.
• Lounges in every terminal: If you have a long layover check out the Delta Sky Club (A), American Admirals Club (B) or the Air France Lounge (E) for a work space and showers in the event you aren't in the mood for the noise.
• Visa requirements: See U.S. visa policy at ; There is no visa on arrival in the U.S., and this is something to plan ahead for!
• Free airport Wi-Fi - Logan's airport Wi-Fi (Boingo) is free in all terminals. 8. Kid friendly play areas Terminals A & B features small play areas for kids to burn off some energy before a long flight.
• Scenic harbor views: Window seats on the side of the terminal near Terminal E gates E9-E12 have some of the best views of taking planes across the water. 10. Local SIM: Major carriers (AT&T, T-Mobile, Verizon) have stores in Boston, airport Wi-Fi & sims downtown (better prices).
• Sleeping: BOS has few sleep pods; so, for overnight layovers, walk to the Hilton Boston Logan Airport via indoor skybridge.
• Baggage recheck: On international arrivals, baggage must be collected and rechecked - including through tickets.
• Rebooking counters: Each terminal has airline counters beyond security - Terminal E for international airlines, Terminal B for JetBlue and American.
• Unique Airport Feature: Logan has a "Kidport" in Terminal A that is a fun Boston-themed miniature city, ideal for families.
• For elderly travellers: Terminal B has a large number of moving walkways and elevators and there are some long walks near the gates; ask for wheelchair service in advance.